Shipping and exchanges
We will endeavour to dispatch your order the same day if ordered before 1pm (EST) Monday to Friday. Orders placed after 1pm (EST) Monday to Friday will be dispatched the following business day; orders placed after 1pm (EST) on Fridays will dispatched the following Monday.
Please allow two additional business days for personalised leather goods.
|US and Canada||Complimentary - for all US orders*||Free||3-5 business days|
|Europe||Standard||Free||3-5 business days|
|Rest of the World||Standard||$20||9-11 business days|
* We are therefore unable to deliver to PO boxes.
All orders are sent by carefully selected carriers, are fully insured in transit, and require a signature upon delivery.
On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number.
CUSTOMS AND DUTY CHARGES
Customs and duties charges are not included and remain the responsibility of the recipient when purchasing from
For further assistance, contact Customer Services at firstname.lastname@example.org